Questions, answered

Frequently asked questions

Everything worth knowing before you begin. Membership, billing, gifts, and how Sanadi works. Still stuck? We're a message away.

01

Getting started

  • What is Sanadi?

    Sanadi is a membership platform and community for Arab and diaspora creatives. Cinematic learning pathways, a library of video and written lessons, and a space to share your work and grow alongside others.

  • Who is Sanadi for?

    Writers, filmmakers, content creators and other Arab & diaspora artists at any stage, whether you are just beginning or already deep into your craft.

  • Can I look around before paying?

    Yes. You can explore what Sanadi is and preview the community for free. Opening full lessons requires a membership, or a redeemed gift.

02

Membership & billing

  • How much does membership cost?

    You will find the current monthly and annual options on the Plans page. The annual plan works out cheaper than paying month to month.

  • How do I cancel?

    Anytime, from the billing area in your account. You keep full access until the end of the period you have already paid for. Nothing is cut off early.

  • Which payment methods do you accept?

    All major cards, handled securely by Stripe. Sanadi never sees or stores your card details. Stripe emails you a receipt for every payment automatically.

03

Gifts

  • Can I gift a membership?

    Yes, for one person, or in bulk for a group, from the Gift page. You do not need an account to buy a gift; the recipient receives a code to redeem whenever they are ready.

  • How do I redeem a gift code?

    Enter it on the Redeem page, or during sign-up. If you already have a membership, the gifted time is added on top of it rather than wasted.

04

Content & community

  • What is in the library?

    Learning pathways and standalone lessons, both video and written, organised by discipline and by where you are in your creative journey.

  • Is my work private in the community?

    You choose what to share. Posts are visible to other members, and your profile shows only what you choose to add.

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